• Benefits of Booking Direct Open or Close

    Book direct with us and avoid the middle man...

    • Direct communication with us
    • Direct booking control and flexibility with us
    • Help us save on booking fees

    We will reward you with one of the following...

    • Free complimentary breakfast year around if not already included
    • or
    • Free local product from our onsite shop
    • or
    • Free laundry, onsite
    • (Some conditions apply)
  • What We Offer Open or Close

    FREE daily selection of breads, spreads and hot drinks for winter breakfast available from April to November

    Free safe off street parking

    Free guest bikes and lockable storage for your own

    Free baggage storage between stays while adventuring in Nelson

    Free unlimited wifi and internet

    Perfect location just a short stroll into town

    TWO well-equipped kitchens with free hot drinks

    Big fire in lounge for cozy winter stays

    Sunny garden with wood fired pizza oven, bbq, picnic tables and hammocks

    Nespresso coffee machine for guests to use with own pods or purchase the pods from reception

    Long term winter rates available from April

    Click here to read some of our great reviews

  • Reception Hours Open or Close

    Low Season (May - October) - 9am - 12noon. 3:00 - 6:00pm

    High Season 9am - 12noon. 3:00 - 8:00pm

  • Policies and Procedures Open or Close

    All prices quoted are in $NZ (NZD).

     

    General Conditions

    Check in is available from 3pm unless an early check in has been prearranged or agreed with reception. Check-out is strictly by 10.00 am unless a late checkout has been arranged with reception staff. Valid photo ID and confirmation of credit card details are required upon check-in.

     

    Payment

    The outstanding balance of the booking is required upon check-in to Almond House. Payment can be made by cash/credit/debit cards. Any amendments to original booking need to be made directly at reception. Payment for any extras during your stay can be made directly with reception. The balance of the room booking plus any pre-booked extras will be paid on check in. We don’t charge credit card processing fees unless you have pre-paid via our website and you cancel prior to arrival with which we are charged fees for both payment and refunds, which we pass onto you.

     

    Personal Security

    All visitors to our site must sign the visitors book, while it is your responsibility to ensure they do this. They must not enter any sleeping rooms without you present and you remain fully responsible for them and their behaviour. We reserve the right to ask them to leave if we feel they are disrespectful to other guests or our property, not abiding by our house rules or breaking the law.

     

    Visitors / Non-Paying Guests

    The outstanding balance of the booking is required upon check-in to Almond House. Payment can be made by cash/credit/debit cards. Any amendments to original booking need to be made directly at reception. Payment for any extras during your stay can be made directly with reception. The balance of the room booking plus any pre-booked extras will be paid on check in. We don’t charge credit card processing fees unless you have pre-paid via our website and you cancel prior to arrival with which we are charged fees for both payment and refunds, which we pass onto you.

    Non staying guests are not allowed to arrive after 10 pm.

     

    Acknowledgement

    You accept full responsibility for any charges incurred during your stay and acknowledge that you are personally liable for payment of any loss or damage to the room or property (both malicious or accidental) by you or your guests and that any remaining balances can be finalised on your credit card. You acknowledge that any linen/bed soiling, broken items and smoking in the room will be charged to your card on file with a fee up to $250 NZD. A lost key will result in a fee of $10 NZD per key.

     

    Cancellation

    A minimum of 24 hours notice prior to arrival day is required at Almond House for cancellations. During the Christmas festive season this extends to 3 days (72hours) between 23rd December and 3rd January. Cancellations made within 24 hours of check in day will forfeit the full amount for the first night cancelled. For a no-show, we reserve the right to charge for the entire stay if no effort is made to contact us. If we are able to resell some of your booked nights, we may be able to provide you a partial refund, so always make effort to contact us.

     

    Booking Ammendments

    Once inside our cancellation period or checked in, we require 72hours notice for any changes or modifications to your booking. We are not obligated to provide you any refund at all, but we will work with you to come to a fair resolution for both parties.

     

    Online Bookings

    Please complete our online booking with your full contact details and booking needs. Please include a NZ mobile number if you have one as well as an estimated time of arrival. You will then be directed to a secure DPS form to capture your credit card details. Your card details are held securely to confirm your reservation.

     

    All terms and conditions are subject to change without notice.